I originally took off one star because of the SNAFU with getting the part ordered.  When Alberto called me on the phone he admitted the person had "gotten busy with other things" and apologized.  THAT was taking the high road and I was impressed by that.  Sadly, for reasons I won't guess at, Alberto has decided to take the low road in his comments and imply that they got the part as quickly as possible.  Well, we called at 2:30 so did someone spend six and a half hours finding the part??  That seems very doubtful.
My heat pump/hvac system is not blowing cold air anymore, got checked out was told compressor broken. was told it cost  almost the same to repair/replace they recommend whole system. It's the same company that installed it 18 years ago, telling me that system is old and it will cost $9-10k for new system, because furnace has to be replaced with new hvac. what to do, need answers thanks????

To qualify for a tax credit from the federal government, you must save the manufacturer's certificate from your system. The IRS won't require the certificate at the time you file your federal tax forms, but they recommend keeping it with your records in case of an audit. It proves that you purchased a qualifying product. The government offers tax credits for:
You can install the greatest HVAC system ever built, but if your house is not insulated well, it's only going to end up costing you more money. Older homes may have fiberglass insulation that has broken down due to pests, moisture, or improper installation. Spray foam insulation can be damaged by careless repair or modification work or can be improperly installed. If your insulation in compromised, your attempts to save money and be comfortable will be in vain.

Indoor Coil -- The indoor coil is a heat transfer device. It absorbs the heat from the inside of the house and passes it on to the refrigerant and is pumped outside. Dust that builds up on the coil can hamper its ability to absorb heat. High heat transference coils use very thin metal. Airborne chemicals can cause corrosion which leads to leaks. The constant vibration of the compressor can also cause solder joints to weaken and leak. An indoor coil may operate for weeks with a tiny leak, and you may not notice the loss in performance right away. As soon as a leak is made known, it should be replaced or repaired immediately.
An air conditioner's compressor contains a refrigerant. As it works, it sends this refrigerant through the system. As warm air blows across the coil that carries this refrigerant, the heat transfers to the refrigerant (cool always absorbs warm). A fan moves the cooled air through the ducting and out of vents that lead into the rooms of your house. The refrigerant returns to the compressor where the absorbed heat is moved outside. The refrigerant is then sent through the coil once again to continue the cycle.
The HVAC installation costs below are based on residential installations only, and are priced for a single unit. Two units should be about twice the price. “Tim, shouldn’t there be a discount?” If people start giving you discounts, they are probably charging you too much to begin with.  That’s our philosophy anyway. Twice the parts and time should be twice the price from a fair contractor. The prices listed include component parts (with warranty), labor, and all materials for a complete HVAC installation.
Monday the following week, no phone calls, or follow up.  I call to get an update and am told that they cannot install my system because they don't have time.  I ask what does that mean, one year? One week? Until the end of summer they say.  What does that mean I ask?  They say at the end of September.  I say thank you for wasting 1 month of my time.
Just had my HVAC System restored and working again on a Sunday and before the 104 weather tomorrow!!!! Called Big Mountain Heating and Air and spoke to very helpful woman named Martina. She connected me to a Technician named Josh. He was at my home within a few minutes and tackled my Honey Well system's issues. He is both skilled, personable and better yet, he got my system up and going and safe. He installed a surge suppressor on the system to prevent power surges that can kick off any system, when the electric company has to reduce power, etc.  I will be using Big Mountain in the future. Truly grateful for such good service and people. Thank you!  I recommend this firm to everyone!
The HVAC installation costs below are based on residential installations only, and are priced for a single unit. Two units should be about twice the price. “Tim, shouldn’t there be a discount?” If people start giving you discounts, they are probably charging you too much to begin with.  That’s our philosophy anyway. Twice the parts and time should be twice the price from a fair contractor. The prices listed include component parts (with warranty), labor, and all materials for a complete HVAC installation.
Contact/Relay -- Relays are electronically controlled switches that activate the various components of your HVAC system. They manage everything from the power going to the motor to automatic dampers, humidifiers, etc. Most of them are controlled by the thermostat. The most common failure for a relay is being stuck in the "open" position. Separated from its assigned contact point, it fails to complete the connection and send the message to whatever it was supposed to operate. This failure usually occurs from use over time. Each time a relay connects and sends its signal, the electrical arcing from point to point eventually causes wear and tear.

Without proper ventilation, carbon monoxide can be lethal at concentrations of 1000 ppm (0.1%). However, at several hundred ppm, carbon monoxide exposure induces headaches, fatigue, nausea, and vomiting. Carbon monoxide binds with hemoglobin in the blood, forming carboxyhemoglobin, reducing the blood's ability to transport oxygen. The primary health concerns associated with carbon monoxide exposure are its cardiovascular and neurobehavioral effects. Carbon monoxide can cause atherosclerosis (the hardening of arteries) and can also trigger heart attacks. Neurologically, carbon monoxide exposure reduces hand to eye coordination, vigilance, and continuous performance. It can also affect time discrimination.[15]


There is much more to air conditioning than AC installation in Fort Smith, AR then just maintenance and repairs. A variety of other services is required throughout the lifespan of your cooling unit. We are the professional team capable of completing them all. Replacements, troubleshooting, indoor air management, these are all part of our repertoire.
Pro Tips: Before you buy one of the learning thermostats available, you should beware of their shortcomings. First, many require a c-wire to work properly. A common problem is that the old thermostat might not use a c-wire, and this makes it confusing when swapping wires to the new thermostat. Secondly, if you change your thermostat setting often, you might become frustrated with a nest thermostat or other learning thermostat. It will be constantly trying to learn patterns in your random setting changes, and will therefore change your home’s temperature when you don’t want it to. If you have a fairly consistent schedule or don’t mind overriding the unit either manually or via the app on your way home or when leaving, then you won’t experience this issue.
If you’re purchasing from a big-box store, you can expect to pay approximately $120-$1,000 for a window unit. Window units are appealing for their quick setup and relatively low cost, but they can use more energy over time than central air and only cool the room in which they’re installed. The price will vary depending on the type of air conditioner you buy and its cooling capacity. Window units, which require minimal installation, are one of the most affordable options on the market. Portable air conditioners don’t have the cooling power of a window unit, but they do have the perk of being transportable from room to room. Expect to pay between $225 and $800 for a portable air conditioner, on average. The cost of an air conditioning system with coils, condenser and line (not including installation or ductwork) can range from approximately $2,000 to $4,000 or more. If you don’t have (and don’t want to put in) ducts, a ductless mini-split air conditioner is a good option, although pricey up front. Pricing can range from $650 to $4,250 per unit on average; you’ll need one unit for each room in which you want temperature control.
"Customer service was great, and the price was in-line with other places, and fast service. We had a whole replacement of the outside and inside. I would have liked to see a better install for the furnace and new thermostat - the new thermostat should have gone where the old one was, and even tho the new furnace was a tight fit, they didn't offer to come back and repair the case molding, or give me a discount on the damage done, and I believe they should have put a disconnect box on the outside of the home, to make it easier for any future repairs needed. Other than that, am very happy with the cooling and heating!"
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