I even asked if this is something they don't do, as in services on a Saturday night.  I was told by the receptionist that they do and I would just be ok calling another company if they is not  part of their services. They again assured me someone WILL call me in 10 mins.  Well, unless their definition of 10 mins is never, then they got it wrong as I am still waiting to be called 5 days later.
All modern air conditioning systems, even small window package units, are equipped with internal air filters. These are generally of a lightweight gauze-like material, and must be replaced or washed as conditions warrant. For example, a building in a high dust environment, or a home with furry pets, will need to have the filters changed more often than buildings without these dirt loads. Failure to replace these filters as needed will contribute to a lower heat exchange rate, resulting in wasted energy, shortened equipment life, and higher energy bills; low air flow can result in iced-over evaporator coils, which can completely stop air flow. Additionally, very dirty or plugged filters can cause overheating during a heating cycle, and can result in damage to the system or even fire.

HRV/ERV Ventilators: These whole-house ventilators exchange air. They are ideal for homes with what is called a “tight envelope,” homes where house wrap has been applied and airgaps in the attic, around windows, doors and outlets have been sealed. Air in these homes becomes stale and polluted, so exchanging the air is important to IAQ. Heat recovery ventilators (HRV) are designed for cold climates. Energy recovery ventilators (ERV) are best for warm climates.  Your cost for an installed HRV or ERV will range from about $2,000 to more than $5,000 based on its capacity and features.
Feel perfectly comfortable at home with our innovative Lennox Residential heating, cooling and air quality systems. Lennox manufactures high-efficiency HVAC systems including furnaces and air conditioners designed to conserve energy and save money. Our complementing air filtration systems, humidifiers and dehumidifiers help keep indoor air quality healthy and clean.
Before opening the electrical cover on the A/C unit, be sure to shut off all power to the compressor unit and the indoor furnace or air handler, and verify that it is off. Note that this may mean shutting off a circuit breaker that serves the furnace and air handler, and then, near the compressor, pulling out the disconnect block (or shutting off the 220-volt power) to the outdoor compressor.
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