Monday the following week, no phone calls, or follow up.  I call to get an update and am told that they cannot install my system because they don't have time.  I ask what does that mean, one year? One week? Until the end of summer they say.  What does that mean I ask?  They say at the end of September.  I say thank you for wasting 1 month of my time.
SEER is useful for comparing one model to another much in the same way that a car's calculate MPG is useful. It's not an accurate prediction of exactly how efficient the system is, but it can tell you which one is more efficient. Also, since SEER is based on a "cooling season", what region you live in will determine how long or short your cooling season is.
Ductwork pinging or popping. If you hear a pinging or popping sound coming from metal ductwork, this may be caused by thermal expansion or by air blowing past a loose flap of metal. Track along the duct runs, listening for the sound. If you find it, make a small dent in the sheet metal to provide a more rigid surface that’s less likely to move as it heats and cools.
The AC contactor (relay) and start/run capacitor(s) (see illustration below) fail most often and are inexpensive. So it's a safe bet to buy and install those parts right away, especially if your air conditioning service unit is older than five years. The condenser fan motor can also fail, but it runs about $150 — hold off buying that unless you're sure that's the culprit.
Installation: The old furnace is disconnected from the ductwork plenum, exhaust flue, gas and electrical hookups. In most cases, a new plenum must be made onsite or ordered from a local sheet metal fabricator. A new vent might be required too. The furnace is set and reconnected. Adjustments to the blower fan speed and burner are made to optimize furnace performance for your home and climate.
My mom just received service from this company. She paid $609 to have her frion replaced. After two uses the AC stops working. A young rep comes out to the house again and notifies her that her entire AC unit and furnace need to be replace for just shy of ten grand, though when her frion was refilled she was told that her system should last another five years. When they came back to tell her how her entire system needed to be replaced, they were generous enough to offer her a $300 credit on the nearly $10,000 estimate of replacing the entire system that was working fine until they touched it. My best assumption would be that there is a mishap with the system is due to their negligence. Id suggest using another company other than these scam artists.
AC air handler buzzing sounds. Do you hear a buzzing sound when you turn on the thermostat? The only thing that comes on in the house when you turn on the thermostat is the fan relay and fan in the air handler or furnace. Try switching the thermostat HEAT/COOL switch to OFF. Then switch the fan switch from AUTO to ON. The fan (only) should come on. If the air handler makes a buzzing sound, it probably has a bad fan relay or, more likely, blower fan.

An air conditioning system, or a standalone air conditioner, provides cooling and humidity control for all or part of a building. Air conditioned buildings often have sealed windows, because open windows would work against the system intended to maintain constant indoor air conditions. Outside, fresh air is generally drawn into the system by a vent into the indoor heat exchanger section, creating positive air pressure. The percentage of return air made up of fresh air can usually be manipulated by adjusting the opening of this vent. Typical fresh air intake is about 10%.
Monday the following week, no phone calls, or follow up.  I call to get an update and am told that they cannot install my system because they don't have time.  I ask what does that mean, one year? One week? Until the end of summer they say.  What does that mean I ask?  They say at the end of September.  I say thank you for wasting 1 month of my time.

All information provided is provided for information purposes only and does not constitute a legal contract between Wilson's Heating & Air Conditioning and any person or entity unless otherwise specified. Information is subject to change without prior notice. Although every reasonable effort is made to present current and accurate information, LinkNow™ Media makes no guarantees of any kind.
HRV/ERV Ventilators: These whole-house ventilators exchange air. They are ideal for homes with what is called a “tight envelope,” homes where house wrap has been applied and airgaps in the attic, around windows, doors and outlets have been sealed. Air in these homes becomes stale and polluted, so exchanging the air is important to IAQ. Heat recovery ventilators (HRV) are designed for cold climates. Energy recovery ventilators (ERV) are best for warm climates.  Your cost for an installed HRV or ERV will range from about $2,000 to more than $5,000 based on its capacity and features.
Installing a split system may involve making modifications to the house itself for the necessary lines to be run. The heat exchangers are also more prone to picking up debris and must be cleaned on a regular basis. While they come with protective screens over the fan, care must still be taken to ensure that nothing gets in, especially in a home with children.
HVAC System Quality Installation Contractor Checklist -- This checklist identifies all of the steps the contractor has taken for the Energy Star Certification and identifies what work the contractor has done. If the system is later modified, this checklist can help identify what was done to proper Energy Star specifications and what was added later that may not meet the requirements.

PickHVAC Tips: First, see the PickHVAC tip above about sizing a central air conditioner. It applies to heat pumps just as much. Secondly, Even if the line set for the new heat pump is the correct size, we recommend replacing the set or at least the fittings. Old lines and fittings are a major source of leaks. When refrigerant leaks out, the heat pump efficiency suffers. Eventually, the unit stops providing heating and air conditioning, and it might break down.
They were quick to come out and diagnose the problem with my furnace, but I thought the estimate of $549 a bit high to replace the circuit board.  So called around and found Leo's Appliance in Concord that sells appliance parts and the circuit board was only $90.49 - that is the retail cost to me, so I imagine the wholesale cost is a lot less.  So BEWARE of this company since they wanted $500!!! to replace the circuit board which is located right in the front of the furnace - extremely easy to access.  I hate it that you cannot trust repair companies.

R-22 Freon is being phased out & isn't readily available. So the service company may only purchase as needed and the lack of availability would make their cost high. But, as long as they can get it, whatever the cost, unfortunately, is less expensive than replacing the A/C. Which will be the case eventually since it's no longer manufactured or sooner as in my case with a not so old a/c that sprang a leak, that would have been just a repair, but since it uses R-22 the whole unit has to be upgraded(replaced).  
When central air conditioning service fails during a heat spell, you may have to wait days for an HVAC repair technician or an ac contractor to show up, and you'll probably pay at least several hundred for the repair. But if you're comfortable working around electricity and are willing to spend about $50 on parts, you can probably repair your air conditioning service yourself in about two hours and save about $225 on parts markup and labor.

Many homes have a forced-air HVAC system. Both the heating and the central air conditioning units share a ductwork system where they either push in or pull out warm or cooled air. There are also heating and cooling systems that don’t require ductwork — such as ductless mini-splits — but work on the same principles of heat exchange. The national average to hire an HVAC specialist is $2,920-$3,670, with costs varying depending on the work you need done and the equipment you are installing.
Fuses -- Anyone who has worked with electrical systems knows all about fuses and how they fail. They can burn out over time, may just be loose, or can blow out during an electrical storm or due to overload from another failed component. Of course, that's what they're supposed to do; they stop surges from going through and damaging the rest of the system. When a fuse fails, whatever system it was protecting will stop working.
Roof-mounted systems have the heating and cooling systems in one cabinet. Sometimes called "gas packs" (if the heater uses natural gas), they typically cost less than a comparable split system. In dry regions, most homes originally had "swamp-coolers" installed. When replacing them with HVAC systems, it's often cheaper to use existing mounts and ducting.
Air conditioning and refrigeration are provided through the removal of heat. Heat can be removed through radiation, convection, or conduction. Refrigeration conduction media such as water, air, ice, and chemicals are referred to as refrigerants. A refrigerant is employed either in a heat pump system in which a compressor is used to drive thermodynamic refrigeration cycle, or in a free cooling system which uses pumps to circulate a cool refrigerant (typically water or a glycol mix).
Cost Factors: The size of the unit, its efficiency and it’s single-stage, two-stage or variable-capacity are the top cost factors. Features like communicating technology and improved dehumidification performance also affect the price. Learn more about communicating technology here including the pros and cons, before being agreeing to a communicating system.
Stick with a maximum of 16 SEER units in most cases.  Like I said above, contractors push higher SEER units because they make more money, but these units can be expensive at this stage of development, and can drive up your HVAC installation cost.  21 SEER units run about twice the price of a 14 SEER unit, so unless you live in a desert and plan on being there for 30 more years... Likewise, a 16 SEER unit typically costs only about $600-$1,000 more than a 14 SEER, and will usually pay for itself over the lifetime of the unit.

A Full Installation is the most common type of HVAC installation for a reputable contractor. The ductwork adds two days of labor and about $2,000 to $3,000 to the price, but realize that this is a very important part of your HVAC system. Although it might sound like a good idea to reduce HVAC installation cost and get a quick change-out, realize that there is dirt and debris collecting in your ducts, and the ducts themselves develop holes and full breaks over the lifetime of your unit, all of which may be hidden from sight by insulation. Remember, many contractors will push a quick change-out on you because it is easy and good money for them – you need to be involved and ask questions.


I call to follow up at the end of the next day and she said that she has not been able to get in touch with the owner.  By this time, I am starting to get frustrated because I am starting to get the run around.  I question her if I am even on the schedule or if they attempted to schedule a crane.  She says they are extremely busy and that she does not know.  So I say, basically I have waited over 2 weeks and you have not put me on the schedule and I am at the end of the install line.  No answer.  I tell her to talk to her boss and find out what is happening, and I will think about what direction I want to move in at this point.  
Fast forward 1 year and 1 week and the circuit board that HVAC Service had installed has failed again. They came out and said that it failed from water condensation dripping onto it, so we needed to replace it and reroute the pipes to prevent future water damage.  That would cost double what I paid last year.  Why didn't they fix the problem last year at the initial repair instead of putting in a circuit board that was bound to fail again?!? They were strongly recommending that the furnace be completely replace for a huge fee to avoid the same thing happening again.  I paid $59 for them to tell me they didn't fix it right last year. This didn't feel right, so I sought a second opinion.
AC air handler squealing or grinding noises. Though most air handlers have direct-drive motors, some older units may be belt-driven. Squealing sounds from a belt-drive air handler generally occur when the belt that connects the motor to the blower slips. In most cases, the belt is improperly aligned or worn and needs replacement. Follow the instructions above under Air Conditioner Not Blowing Air and refer to your owner’s manual.
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