So HVAC sent Tony Diaz to my house. I was at work so he was subjected to the most excruciatingly exacting woman on the planet (my wife). Tony impressed her with his friendliness, professionalism and the obvious jouneyman-level knowledge of his craft. He found literally --burnt-out-- parts in our system and replaced them. It cost us a bit but I know enough about the parts to see there was no gouging on the parts and a fair rate for the labor. It wasn't cheap but it was fair and worth every dime.
If you believe that the AC's not working or you're getting little or no cold air, check these three things first. Make sure all the registers in the house are wide open. Then be sure the furnace filter is clean. Then go outside and clean off the condenser coils (Photo 2). If several registers were closed or the filter was clogged, the reduced airflow could have caused the evaporator coil to ice up and stop cooling your home. If you've changed the filter and opened all the registers and you're still not getting airflow at the registers, deice the A-coil. Move the thermostat mode switch from “Cooling” to “Off” and move the fan switch from “Auto” to “On.” Let the blower run for at least 30 minutes or until there's good airflow at the registers. Then turn the AC back on to test it. If it works for the next 12 hours, you've solved the problem.
BIG THANK YOU for being honest, and advising us that for some reason the fuse/switch was in the reverse position so the AC unit would not properly turn on.   The unit turned back on immediately, and began cooling the house.   And then providing advice that the AC/Heating system needed some TLC, and giving us options to save money by purchasing a maintenance plan that included the filters plus cleaning services since we were already being charged for the service today.

Before opening the electrical cover on the A/C unit, be sure to shut off all power to the compressor unit and the indoor furnace or air handler, and verify that it is off. Note that this may mean shutting off a circuit breaker that serves the furnace and air handler, and then, near the compressor, pulling out the disconnect block (or shutting off the 220-volt power) to the outdoor compressor.


The sky is the limit. I am a big fan of adding zoning systems, but realize that this will typically add $2,300 to $3,500 (or more) to the price. “Why a price range, isn’t it just a part?” No, the part then has to be installed, and the customized ductwork required will vary based on the difficulty of the job and layout of your attic. It is very labor intensive, and most people don’t do it right. It should also include a bypass damper and ductwork! Simply put, the more you add, the more it will affect your HVAC installation cost.

Just had my HVAC System restored and working again on a Sunday and before the 104 weather tomorrow!!!! Called Big Mountain Heating and Air and spoke to very helpful woman named Martina. She connected me to a Technician named Josh. He was at my home within a few minutes and tackled my Honey Well system's issues. He is both skilled, personable and better yet, he got my system up and going and safe. He installed a surge suppressor on the system to prevent power surges that can kick off any system, when the electric company has to reduce power, etc.  I will be using Big Mountain in the future. Truly grateful for such good service and people. Thank you!  I recommend this firm to everyone!
Monday the following week, no phone calls, or follow up.  I call to get an update and am told that they cannot install my system because they don't have time.  I ask what does that mean, one year? One week? Until the end of summer they say.  What does that mean I ask?  They say at the end of September.  I say thank you for wasting 1 month of my time.
From Day 1, Alberto walked us through the process, and present us with a variety of options based our budget for the project. His customer service is the best as he did not oversell any services and did not nudge us towards buying a unit that would stretch our budget. On installation day, HVAC Services sent out a crew of 6-7 guys, all of whom were very polite and kept their work areas clean, and installed the whole system the same day.
Although HVAC is executed in individual buildings or other enclosed spaces (like NORAD's underground headquarters), the equipment involved is in some cases an extension of a larger district heating (DH) or district cooling (DC) network, or a combined DHC network. In such cases, the operating and maintenance aspects are simplified and metering becomes necessary to bill for the energy that is consumed, and in some cases energy that is returned to the larger system. For example, at a given time one building may be utilizing chilled water for air conditioning and the warm water it returns may be used in another building for heating, or for the overall heating-portion of the DHC network (likely with energy added to boost the temperature).[4][5][6]
I even asked if this is something they don't do, as in services on a Saturday night.  I was told by the receptionist that they do and I would just be ok calling another company if they is not  part of their services. They again assured me someone WILL call me in 10 mins.  Well, unless their definition of 10 mins is never, then they got it wrong as I am still waiting to be called 5 days later.
Concrete Blocks -- Concrete blocks are used in foundations and are often found in full basements. Insulating the spaces in the blocks is not the way to insulate them as the heat energy will travel along the concrete itself. The best way to insulate with concrete blocks is to use insulated concrete blocks, which have polystyrene incorporated into them.
They work less jobs, thus increasing profits – think about it…if they got only half of the jobs, then they only pay half of the money required to pay employees, expenses, etc., but still have the same amount of net profit. In fact, if you do the math, they actually make more profit that their competitors do…twice as much, once you factor in their savings form only doing half of the jobs at the same amount of profit (Total Revenue – (half the normal expenses) = twice the profit). In other words, they save money by doing half of the jobs as others, for the same profit, thus increasing their overall profits.
Asbestos removal tip.  Don’t trust any HVAC installation company that says that they will remove asbestos for you. They will do either one of two things: remove it and do a horrible job because they don’t know how (an illegal act in California, finable by up to $250,000), or they will say they did and never actually do it, which is dangerous to your health. Any HVAC contractor worth their weight will know not to touch it. Call an asbestos abatement company – it should cost around $500-$1,000, and your HVAC installation company will come in right after them and do the installation to decrease cost and inconvenience.

We divided new HVAC installation cost into three groups: first, the Change-Out, which is an installation of just your HVAC components without the ductwork; Full Installation, which is the installation of all HVAC equipment including ductwork; and finally, Full Installation with Features, which is a full installation with additional features such as a zoning system or media filter with a complimentary Ferrari Portofino.
"Customer service was great, and the price was in-line with other places, and fast service. We had a whole replacement of the outside and inside. I would have liked to see a better install for the furnace and new thermostat - the new thermostat should have gone where the old one was, and even tho the new furnace was a tight fit, they didn't offer to come back and repair the case molding, or give me a discount on the damage done, and I believe they should have put a disconnect box on the outside of the home, to make it easier for any future repairs needed. Other than that, am very happy with the cooling and heating!"
×