After one company just took a cursory glance at our A/C and found nothing wrong, I called HVAC. I called them mostly based on Michael W's post on 8/10/14 where he told us the owner, Alberto, took his feedback and took it SERIOUSLY. That speaks VOLUMES to anyone who has been around long enough to know the characteristics of the serious players are and those who are the wannabes.
AC units and thermostats have built-in delay features when they're shut down and then repowered. The delay can be as long as 10 minutes. And, if you've subscribed to an energy-saving device from your local power utility, the unit can take even longer to reset. If you've installed the parts shown and reinstalled the disconnect block, repowered the circuit breaker, turned on the switch at the furnace, moved the thermostat to AC mode and lowered the temperature below the indoor temperature, and the unit doesn't fire up after 30 minutes, it's time to call a pro.
Outdoor Fan Motor -- The outdoor fan, also called the condenser fan, is exposed to external conditions. As such it is most prone to dust and debris and the extreme weather. In desert climates, the outdoor fan motor is subject to heat not only from normal operation but from the outside temperature as well. As it starts to fail, the fan may work fine in the cooler morning hours but stop by afternoon. This can shut down the entire system for hours. When they stop running completely, your air conditioner will no longer work. Running a faulty fan will lead to compressor failure, which is a very costly repair.

We bought 2 top of the line Lennox HAC for $29,000 less about $3,500 rebates, thinking they would at least last 10 years. Well, after 6 years, the system leaked. We are paying $1,700 to fix that leak. We thought at least it is still under warranty - yes BUT - the warranty covered $15 & the rest we were up for ,even though they advertise 10 year warranty. We are trying to sell & move out of high cost southern Calif & have looked at 20+ places in Arizona. Most of the houses we looked at were built from 1998 to 2005. We asked if the HAC was original & in most case it was - even though the highs were 115 to 120 & the lows 90F - versus where we live the highs run 85 to 95 & the lows are in the 60s. I asked the repairman WHY ours went out at 6 years. He replied that they just do not build them the same anymore. In Arizona, I did not see any Lennox - mostly Trane or Carrier. We had Fujistu in Australia which were fantastic - nothing went wrong in the 9 years we had them. Also, they had full induction motors not like the energy consuming 2 stage motors in Lennox. Maybe the Japanese built Fujusita still builds quality & the warranty is meaningful?


DIY: Most DIY installations go smoothly. The major brands have compatibility checkers to see which of their models will work with the wiring your old thermostat is using. Potential problems involve the need for a C-wire, or common wire, when the existing bundle doesn’t include one. There are solutions discussed in our Thermostat Buying Guide, linked to below.
I even asked if this is something they don't do, as in services on a Saturday night.  I was told by the receptionist that they do and I would just be ok calling another company if they is not  part of their services. They again assured me someone WILL call me in 10 mins.  Well, unless their definition of 10 mins is never, then they got it wrong as I am still waiting to be called 5 days later.

Tip – Be careful with change-outs. Ductwork deteriorates and sometimes has to be replaced.  It is only if the ductwork is in fantastic condition that you should get a change-out without ductwork (Remember – the ductwork has already been there for 15-20 years, and now it will be there another 15-20…it has to be in good shape). However, many HVAC installation companies like to push change-outs because the ductwork is the most time consuming part of the job, and a change-out is quick, easy money. Realize that it’s only about 15-20% of the jobs that qualify for a change-out, so be careful.
I even asked if this is something they don't do, as in services on a Saturday night.  I was told by the receptionist that they do and I would just be ok calling another company if they is not  part of their services. They again assured me someone WILL call me in 10 mins.  Well, unless their definition of 10 mins is never, then they got it wrong as I am still waiting to be called 5 days later.
AC air handler squealing or grinding noises. Though most air handlers have direct-drive motors, some older units may be belt-driven. Squealing sounds from a belt-drive air handler generally occur when the belt that connects the motor to the blower slips. In most cases, the belt is improperly aligned or worn and needs replacement. Follow the instructions above under Air Conditioner Not Blowing Air and refer to your owner’s manual.
"Our Pro was the most courteous and informative gentleman that we have had the pleasure to work with, was great. He let us know immediately what the problem was and what the cost to fix it would be. Also, he let us know how to maintain and extend the life of our washer. He was very personable and made us very comfortable with the process. We would have him back in a heartbeat if anything ever goes wrong again. It was the best experience we have ever had with a appliance repair service."
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