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They were quick to come out and diagnose the problem with my furnace, but I thought the estimate of $549 a bit high to replace the circuit board.  So called around and found Leo's Appliance in Concord that sells appliance parts and the circuit board was only $90.49 - that is the retail cost to me, so I imagine the wholesale cost is a lot less.  So BEWARE of this company since they wanted $500!!! to replace the circuit board which is located right in the front of the furnace - extremely easy to access.  I hate it that you cannot trust repair companies.

As for the price I think my review was fair in stating what value we got for what I deemed to be a slightly higher price than others might charge.  I did not take any stars off for the price, and still am not, but I am taking another star off because of Alberto's comments, which are deceptive and not the same thing he told me in person.  Alberto, I suggest you stick with the high road in the future.

You might also want to check your home for thermal insulation if you live in extreme heat or freezing temperatures. Insulation keeps the heat and cool air in your home, which can lead to a lower electric bill. If the heated or cool air leaks out, your system turns on more often. There are various types of insulation that you can install in your home and a home energy auditor can point out the best places for it in your house.
Refrigerant Metering Device -- Every HVAC system has one of these, and heat pumps have two. They regulate the amount of refrigerant going through your air-conditioner. If it fails, either too much or too little refrigerant will course along the lines and either not perform well or will overwhelm the compressor and cause it to fail. A total failure of this component will result in a complete loss of operation.

Heaters exist for various types of fuel, including solid fuels, liquids, and gases. Another type of heat source is electricity, normally heating ribbons composed of high resistance wire (see Nichrome). This principle is also used for baseboard heaters and portable heaters. Electrical heaters are often used as backup or supplemental heat for heat pump systems.
Don Vandervort has developed his expertise for more than 30 years, as Building Editor for Sunset Books, Senior Editor at Home Magazine, author of more than 30 home improvement books, and writer of countless magazine articles. He appeared for 3 seasons on HGTV’s “The Fix,” and served as MSN’s home expert for several years. Don founded HomeTips in 1996.
A little simple math can help determine the size system you need. A rule of thumb is 20 BTUs per square foot. So, a 500 square foot room would need 10,000 BTUs to cool or warm it efficiently. This assumes that you live in a temperate region and have adequate insulation with no energy loss. In the real world, all units have some degree of energy loss. This is reflected in an HVAC system's SEER rating for cooling and AFUE rating for heating.

The letters in HVAC stand for heating, ventilation and air conditioning. An HVAC system enables you to regulate your home or building’s internal temperature (thermal control) for comfortable living and working. You can bring heat levels down in the summer and up in the winter, keeping your home or office livable year-round. HVAC systems can also help with humidity levels and regulate indoor air quality in a home or office. There are many types of HVAC systems and technologies available.

SEER is useful for comparing one model to another much in the same way that a car's calculate MPG is useful. It's not an accurate prediction of exactly how efficient the system is, but it can tell you which one is more efficient. Also, since SEER is based on a "cooling season", what region you live in will determine how long or short your cooling season is.
Engineers have pointed out some areas where efficiency of the existing hardware could be improved. For example, the fan blades used to move the air are usually stamped from sheet metal, an economical method of manufacture, but as a result they are not aerodynamically efficient. A well-designed blade could reduce electrical power required to move the air by a third.[28]
"Customer service was great, and the price was in-line with other places, and fast service. We had a whole replacement of the outside and inside. I would have liked to see a better install for the furnace and new thermostat - the new thermostat should have gone where the old one was, and even tho the new furnace was a tight fit, they didn't offer to come back and repair the case molding, or give me a discount on the damage done, and I believe they should have put a disconnect box on the outside of the home, to make it easier for any future repairs needed. Other than that, am very happy with the cooling and heating!"
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